![]() ![]() You can refer to your device’s manufacturer for help with this.Ĭheck the device you want to listen on isn’t playing to an external device with Spotify Connect, Bluetooth, or any other wireless connection method. You can test this by playing audio from somewhere other than Spotify.įor computers, it’s worth checking your soundcard driver software. You can refer to the manufacturer for help with volume settings.Ĭheck your audio hardware is working properly. If the app appears to be playing but you can’t hear anything, there may be an issue with your device’s volume settings or your audio hardware.Ĭheck the correct audio output is selected in your device’s volume settings. You may need to perform further troubleshooting with the device's manufacturer. Your device should have at least 250MB available memory (you may want to remove any unnecessary files and apps). You can also check Spotify’s system requirements to see if the device is supported. Spotify Company About Jobs For the Record Communities For Artists Developers Advertising Investors Vendors Useful links Support Web Player Free Mobile App. Spotify is all the music you’ll ever need. Users can listen to music from Spotify via the desktop client app, mobile app, or Spotify Web Player. Spotify is all the music you’ll ever need. As a cross-platform service, Spotify is compatible with Mac, PC, iPhone, Android devices, smart TVs, and so forth. But, if you’re a big fan of open-source software like me, you’ll want to check out these free and premium Spotify alternatives for Linux. A Spotify free account grants access to a massive catalogue of songs, podcasts, and internet radio. The issue could be with your device, so try playing music on a different device, or through the Spotify web player. According to the official notification, in general, Spotify will add 40,000 new songs to its platform every day. Spotify is the most popular music streaming service. If it works with another connection, we recommend contacting the service provider of the original network for more information. If possible, try it with a different WiFi network. You can contact those responsible for managing the network for more information.Ħ. schools/work/office) restrict access to certain services. Check your firewall (if you use one) has Spotify set as an exception.ĥ. Make sure Spotify isn’t in offline mode (in the app’s Settings, under Playback).Ĥ. If you’re using a data connection, check you have enough data allowance (although we recommend using WiFi if possible).ģ. If that doesn’t work, try restarting your router.Ģ. ![]() ![]() These steps should get you back up and running:ġ. Error messages saying ‘Spotify is offline’ or ‘No internet connection’ If this is the case, you may see one of the following: If you want to end a group session, open the Spotify app, bring up the song or podcast that’s currently playing, then tap the “Available Devices” icon.The issue may lie with your internet connection. Each user can add, remove, stop, play, or skip the content as desired, controlling the playback for all connected group members. Once you’ve joined a session, the playback controls in the main Spotify playback screen will control the session. Tap “Join Session” to group listening party, or “Not Now” if you want to decline the invitation. If the user has sent you a sharing link, clicking this link will open the Spotify app and ask you if you want to join the session. If you want to join a session remotely, you’ll need to use a shared link. If another member of the group session is nearby, you can use your device’s camera to scan the code directly. Under the “Start A Group Session” section, tap the “Scan To Join” button, directly underneath the larger Start Session button. ![]()
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